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Crusino Casino Loyalty Program: How Comp Points Work
The Crusino Casino loyalty program gives you a way to track comp points in your account while you play. Here is what the programme includes, how to find the relevant account information, and the account rules worth keeping in mind.
Crusino Casino operates under licences issued by Curaçao (CGA), the Comoros Autonomous Office of Financial Activities (licence ALSI-202508056-FI2), and the Tobique Gaming Commission (licence 0000002).
The loyalty programme gives you account-based comp points
Crusino Casino has a loyalty programme with comp points tracked in your player account. That is the central feature: your account keeps a record of the points connected with your play, so you can check your loyalty position after signing in.
The programme is separate from the everyday activity of opening an account, making a deposit or choosing a game. You need to be at least 18, or the higher minimum legal gambling age that applies in your jurisdiction. One account is allowed per person, and accounts sharing a residential address, household, IP address or device are treated as duplicates.
Your points stay connected to your account
Comp points are tracked in the player account. Use your normal Crusino Casino login to check the loyalty information associated with your account.
Registration uses a single-screen form. You enter your email address, phone number, residential address, password and preferred currency, then confirm the account through the email link sent after registration. The supported registration currencies include AUD, EUR, CAD, NZD, NOK, ZAR, INR, USD and supported cryptocurrencies.
- Use one account in your own name.
- Choose AUD if you want your account set up in Australian dollars.
- Confirm your email address after registration.
- Sign in with the registered email address and password.
- Check the account area for your comp point information.
How to check your loyalty account without missing the basics
Checking the programme is straightforward. Start by signing in with your email address and password. If you forget the password, the recovery link is sent to the registered email address. A security prompt may also appear when the login activity looks unusual.
- Sign inOpen the Crusino account and enter the email address and password used at registration.
- Open your account informationLook through the account area for the loyalty or comp point information connected with your profile.
- Review the displayed pointsCheck the comp point balance shown in the account before making decisions about further play.
- Keep your details consistentUse your own payment methods and account details. Duplicate accounts can be identified through shared household, address, IP address or device information.
The account is also where you manage your wider player settings. Personal profile information cannot be edited directly. If something needs correcting, you must upload supporting documents and contact support.
If you prefer to play on a smaller screen, the loyalty information can be accessed through the responsive mobile website. There is no downloadable Mobile App, and no storage installation is needed. The mobile browser provides access to the lobby, cashier, promotions area and live tables.
Make a quick account check before playing
Take a moment to confirm the selected currency and your account details first. The internal operating currency is EUR, so balances held in another currency may move with conversion rates.
Currency, payments and play can affect how you use the account
Australian players can use AUD as a fiat currency. The wider currency list also includes EUR, USD, CAD, NZD, NOK, ZAR and INR. Cryptocurrency options include BTC, BCH, ETH, LTC, USDT, XRP, BNB, ADA, TRX and DOGE.
Crypto transactions use the real-time Coinbase Converter rate at the moment of the transaction. Crypto and fiat cannot be exchanged inside the account. That is worth remembering when you are comparing a comp point balance with a cash balance held in AUD or another currency.
| Area | Rule | What it means for you |
|---|---|---|
| Minimum deposit | AUD 30 or equivalent | Deposits start at AUD 30, subject to the selected method. |
| Deposit wagering | Once in slots or three times in other games | Connected deposited funds must meet the relevant play requirement before withdrawal. |
| Withdrawal minimum | AUD 30 | The smallest withdrawal request is AUD 30. |
| Identity checks | Documents may be required | Have identification, address evidence and payment-method proof ready when requested. |
| Bitcoin age check | Valid ID before playing with BTC | Deposits and bets are blocked until the verification is complete. |
Available deposit methods include Visa, MasterCard, Maestro, Skrill, Neteller, EcoPayz, MiFinity, Sticpay, Paysafecard, Cash to Code, Neosurf, CoinsPaid, AstroPay, ApplePay, Flexepin, Klarna, MuchBetter, Interac, Jetonbank, Gigadat, Noda Pay, Rapid Transfer and Nolimit City. The maximum deposit depends on the selected payment method and is shown when you choose it. CoinsPaid cryptocurrency transactions have no upper deposit limit.
The loyalty programme does not remove the normal account and withdrawal rules. Withdrawal methods include cards, e-wallets, bank transfers and cryptocurrency. The minimum withdrawal is AUD 30, with limits of AUD 7,500 per day, AUD 15,000 across a rolling seven-day period and AUD 30,000 per month. Progressive jackpot wins are paid in full outside these standard limits.
Identity verification is part of the withdrawal process. The requested documents can include a government-issued photo ID, proof of address and proof of payment method. Requests remain pending until verification is complete, and approved requests are processed within 72 hours. Bank transfers execute within three business days, while intermediary bank fees of up to €16 may apply.
Loyalty and responsible play should sit side by side
Comp points are a loyalty feature, but they are not a reason to chase losses or play beyond a comfortable budget. Treat casino play as entertainment and set a spending limit before you begin. A points balance should never change the amount you are prepared to risk.
Crusino provides account controls for players who want a break. You can request a cooling-off period from one day to six months. During that time, deposits and play are blocked, and you are excluded from advertising offers. You can also request self-exclusion for six to twelve months or permanently close the account.
- Set a personal budget before opening a game.
- Do not increase your stake to build points faster.
- Use a cooling-off period if you want deposits and play blocked.
- Choose self-exclusion for a longer break.
- Contact support through live chat to set a cooling-off period or self-exclusion.
Live chat is available 24/7 from any part of the site, every day of the year. Support is available in English, German, French, Norwegian and Finnish. Email support is available for verification documents and detailed queries.
Points are not a spending target
Only play with money you can afford to lose. If you feel that play is becoming difficult to control, use the available cooling-off, self-exclusion or account-closure options.
The loyalty programme is one part of the wider Crusino account experience. The casino also provides more than 5,000 games, including pokies, table games, live dealer tables, bingo, crash titles, scratch cards and progressive jackpot games. You can use demo mode on many games, which is a handy way to explore play without turning your comp point balance into a reason to continue.
FAQ
Loyalty Program questions
Does Crusino Casino have a loyalty programme?
Yes. Crusino Casino has a loyalty programme, and comp points are tracked in your player account.
Where are comp points tracked?
They are tracked in your account. Sign in with your registered email address and password, then check the account information for the loyalty details.
Can Australian players use AUD with the loyalty programme?
Yes. AUD is one of the supported fiat currencies, and it can be selected during registration.
Is there a downloadable app for checking loyalty information?
No downloadable app is provided. The website is responsive on mobile browsers, so you can use a phone or tablet without installing storage software.
Can I have more than one account for loyalty purposes?
No. One account is permitted per person. Accounts sharing an address, household, IP address or device are considered duplicates.
Can I take a break from play?
Yes. A cooling-off period can run from one day to six months, with deposits and play blocked. Self-exclusion is available for six to twelve months, and permanent account closure is also available.
How can I contact support about my account?
Live chat is available 24/7 from any page of the site. Email support is available for verification documents and detailed queries.